General Questions
01
Is this insurance?
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No. Crowd Dental is a membership-based community fund. We share dental care costs through a transparent model focused on clear community guidelines rather than complex insurance rules.
02
What do I get for $20/month?
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Your membership grants access to the community fund and our transparent support guidelines. It is a simple, flat fee designed to keep quality care accessible and predictable for all members.
03
Why pay the first $300?
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This is your first responsibility. By handling smaller costs directly, we maintain low membership fees and focus community resources on larger, eligible restorative treatments when they are needed most.
04
What happens after $300?
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Once you meet your first responsibility, the community fund may help with eligible remaining costs. Every request is carefully reviewed according to our established and transparent guidelines.
05
Does it cover everything after $300?
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Support is provided for eligible needs according to our published community guidelines and available funds. We do not promise that every cost is covered, but we prioritize total transparency in our review process.
06
What needs are eligible?
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Preventive care and major restorative treatments are commonly eligible. Cosmetic-only procedures, unverifiable costs, and undocumented add-ons are typically not eligible for community support.
07
How do I request support?
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Simply submit your treatment estimate or invoice through our portal. Our team will review the documentation against community guidelines and coordinate support based on eligibility and available funds.
08
Can I cancel anytime?
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Yes. Membership is entirely flexible. You can cancel at any time through your dashboard without any hidden fees or complicated exit requirements. We prioritize clarity and care in all interactions.
Process & Policy
Review Timeline
Once members meet their initial $300 responsibility, treatment documentation is submitted for community review. Our team evaluates entries against published guidelines and fund availability. Most reviews are finalized within 3 to 5 business days, providing a clear path forward for eligible care costs.
Cancellation Policy
Transparency means flexibility. Your $20/month membership is month-to-month and can be canceled at any time without long-term contracts. If membership is discontinued, the member is no longer eligible for help from the community fund for any needs, whether past, present, or future.